Refund policy

At Dick's, we stand behind the quality of our products. Because of the nature of our items, all sales are final. Please read below for the rare situations in which a refund or replacement may be issued.

All Sales Are Final

We do not accept returns or exchanges for reasons such as:

• Change of mind

• Dislike of scent or texture

• Purchasing the wrong item

Please review product descriptions carefully before placing your order.

Damaged or Defective Items

If your product arrives damaged or defective due to no fault of your own, we’ll make it right.

To request a replacement or refund:

• Contact us within 7 days of delivery

• Include your order number and clear photos of the issue

We reserve the right to deny refund or replacement requests that do not meet our policy guidelines.